pricing strategies

Pricing strategies: Some do's and dont's.

Pricing strategies and how to get it right This is an excerpt from our…


cheesy marketing

Business plans you need to grow your business

Plans you need to grow your business This is an excerpt from our Marketing…


Net Promoter Score

The Net Promoter Score (NPS) tool for customer care

In our previous post on customer service, we talked about the importance of…


consistent marketing

Be a consistent marketing busy bee!

Erratic business marketing can be a killer. If you are unable to…


customer service

Why small companies are better at customer service

Recently I had the privilege of listening to a client as he wrestled with a…